Wipro 2022 Hiring Freshers as Service Desk Analyst at Pune

Wipro Recruitment Drive for 2022 Fresher

Wipro 2022 Hiring Freshers as Service Desk Analyst at Pune

About the Company: Wipro Limited, formerly known as the Western Indian Vegetable Products Limited, is an Indian multinational conglomerate headquartered in Bangalore, Karnataka, India. Its diverse businesses include FMCG, lighting, information technology, and consulting.



Company Full Name: Wipro
Job Title: Service Desk Analyst
Degree needed: BE, Btech, MCA, BCA
Pass-out Year: 2021, 2022
Location: Pune
Experience: 0-1 Year



Job Description:

Skill Needed :

  • Effective Communication
  • Detail Oriented
  • Change Agility
  • Client centricity
  • Execution Excellence
  • Passion for Results

Responsible :

  • Respond to queries from all calls, portal, emails, chats fromthe client
  • Become familiar with each client and their respectiveapplications/ processes
  • Learn fundamental operations of commonly-used software, hardwareand other equipment
  • Follow standard service desk operating procedures by accuratelylogging all service desk tickets using the defined tracking software
  • Ensure that the scorecard is maintained as per SoW with respectto TAT, SLA & hits
  • Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework

How To Apply For This Post:

  1. All the candidates check they are eligible for this post or not.
  2. All the eligible and interested candidates Apply from the link given below.

Wipro 2022 Hiring Freshers as Service Desk Analyst at Pune


Apply link: Click Here




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