VDO.AI 2022 Hiring Freshers as Associate – Product Support at Gurgaon, Haryana, India

VDO.AI Recruitment Drive for 2022 Fresher

VDO.AI 2022 Hiring Freshers as Associate – Product Support at Gurgaon, Haryana, India

About the Company: VDO.AI is a global advertising technology innovator, providing brands with intelligent high impact solutions that win the war for consumer attention. Our solutions drive the right outcomes for brands by combining creativity, reach, and targeting across devices, enabling the upper- and mid-funnel brand objectives that all brands and agencies require, turning awareness into performance. We develop impactful connections by curating customised video-driven experiences that convert brand awareness into measurable response.


Company Full Name: VDO.AI
Job Title: Associate – Product Support
Degree needed: BE, BTech, MCA,
Pass-out Year: 2021, 2022
Location: Gurgaon, Haryana, India
Experience: Fresher



Job Description:

What will you do as an Associate – Product Support :

  • Deliver post-implementation product support to VDO.AI customers
  • Manage customer support cases daily, which includes verifying cases, analyzing data, isolating and diagnosing the problem, resolving the issue and communicating the resolution to the client
  • Coordinate with Product Management and Engineering teams in identifying, reporting, and resolving product issues or opportunities for improvement
  • Develop an online knowledge base of known issues/solutions to share with colleagues both locally and remote
  • Provide assistance when needed and share product knowledge with Client Services team members Nurture close relationships with clients to become a trusted advisor

What are we looking for :

  • An information technology-related degree or initial experience of customer service in a technology firm
  • Outstanding troubleshooting, analytical, and problem-solving abilities
  • Demonstrable passion for learning new technologies
  • Strong organization and process-orientation skills, while also being entrepreneurial
  • Able to proactively achieve goals while being an excellent team player
  • Must be fluent in English
  • Beneficial tech skills (if you don’t have all of them, you can learn them at VDO.AI!): Internet technologies such as HTML, CSS, JavaScript, PHP, web servers, and other internet/networking-related protocols, SQL scripting, and relational databases APIs.

How To Apply For This Post:

  1. All the candidates check they are eligible for this post or not.
  2. All the eligible and interested candidates Apply from the link given below.

VDO.AI 2022 Hiring Freshers as Associate – Product Support at Gurgaon, Haryana, India


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