TIAA Hiring Freshers Job for Trainee

 Job for Trainee

TIAA Careers& Job Opportunity for the position of Trainee at the Pune location.

About Company : 

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work TIAA Freshers at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.


Qualifications: High School (12th), Preferred

Job Profile: Trainee

Experience Required: No

Job Location: Pune



Job Description of TIAA Freshers Job for Trainee:

Customer Service Specialist
The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company’s products or services. Under moderate supervision, this job is the first line of support to resolve routine customer issues. The Customer Service Specialist is responsible for providing a positive customer experience and enhancing relationships between customers and the company.

Key Responsibilities and Duties

  • Answers inbound customer service calls and provides entry-level troubleshooting and resolution to routine customer issues.
  • Provides outstanding customer service to ensure service levels are achieved and exceeded.
  • Responds to a high volume of low complexity general inquiries (e.g., general product and pricing information, billing issues, etc.).
  • Provides responses to customer inquiries based on pre-determined scripts and other response guidance tools.
  • Refers customers to published materials, secondary sources, or more senior staff.
  • Documents customer feedback and complaints.

Qualifications

  • No Experience Required
  • High School, Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

TIAA Freshers Job for Trainee



Official Website : Click Here

Apply Link : Click Here




What’s App Chat Link: Click Here


Telegram Link: We also provide a telegram channel for updating the job post and you can join our channel for free for regular updates.

Official It-jobs
Official Govt-jobs
Official Other-Jobs