Microsoft 2022 Hiring Freshers as Support Engineer at Karnataka

Microsoft Recruitment Drive for 2022 Fresher

Microsoft 2022 Hiring Freshers as Support Engineer at Karnataka

About the Company:

Microsoft Corporation is an American multinational technology corporation which produces computer software, consumer electronics, personal computers, and related services.

 


Company Full Name: Microsoft
Job Title: Support Engineer
Degree needed: BE, B.Tech, 
Pass-out Year: 2021, 2022,
Location: Karnataka
Experience: Fresher



Job Description:

Responsibilities of the Candidate:

  • Responsible for the customer support experience with Microsoft
  • Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices, and transparency within and across teams (e.g., swarming)
  • Identify cases that require escalation (either technically or strategically)
  • Create and maintain incident management requests to product group/engineering group
  • Contribute to cause deflection initiatives, automation, and other digital self-help assets to improve customer/ engineer experience
  • Provide ramp activities, knowledge sharing, technical coaching, and mentoring
  • Drive technical collaboration & engagement outside of CSS (Product Engineering teams/ Services/ Support/ Regions)
  • Lead or participate in building communities with peer delivery roles; maybe workload or specialty-specific

Skills and Eligibility:

  • Windows System Administration/Configuration, including a good basic understanding of Registry, File Storage, User Accounts & Access Control, Event Logs & Auditing, Performance/Resource Monitor, Networking (TCP/IP)

Experience in one or more of these areas is desirable:

  • Automated installation of Windows
  • User Profile management, Windows Update management
  • Kerberos and delegation
  • Bitlocker administration
  • Windows Shell configuration and management
  • Windows Activation/Licensing
  • Remote Desktop Services configuration and management
  • Clustering
  • Printing configuration and management
  • Resilient Storage technology (clustering, storage spaces)
  • Server management tools
  • Hyper-V management and VM deployment
  • Application installation and management
  • Windows backup and VSS
  • PowerShell scripting
  • Active Directory topology and management
  • Network Tracing and analysis
  • Public Key Infrastructure (PKI) deployment/management
  • Remote File Systems (SMB)
  • Group Policy management
  • DNS deployment/management
  • Troubleshooting hangs and crashes in Windows
  • Network Virtualisation (Hyper-V, SDN)
  • Troubleshooting performance issues using PerfMon and other tools.

How To Apply For This Post:

  1. All the candidates check they are eligible for this post or not.
  2. All the eligible and interested candidates Apply from the link given below.

Microsoft 2022 Hiring Freshers as Support Engineer at Karnataka


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