Gainsight 2022 Hiring Freshers as Service Engineer at India

Gainsight Recruitment Drive for 2022 Fresher

Gainsight 2022 Hiring Freshers as Service Engineer at India

About the Company: Gainsight is now a Unicorn company through its recent investment of $1.1 billion from Vista Equity Partners to continue revolutionizing Customer Success for businesses. The Customer Success company helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight provides a complete, end-to-end Customer Success solution through its services and technology. The industry-leading platform helps companies manage customer’s relationships effectively, track customer health and transform the way organizations orient around the customer.




Company Full Name: Gainsight
Job Title: Service Engineer
Degree needed: BE, B.Tech,
Pass-out Year: 2022,
Location: WFH
Experience: Fresher



Job Description:

Roles & Responsibilities:  

-Enable customers to achieve their business goals using CS best practices and Products as medium.
-Resolve and remediate software and technical questions for the customer efficiently and effectively
-Gather the required information necessary in order to resolve technical issues
-Automate repeated tasks to gain efficiency and enhance productivity
-Manage internal/external expectations regarding estimated response times for issue resolution and track time, progress, goals and deadlines
-Collaborate with Engineering and Support team members to properly manage customer requirements and escalate when appropriate
-Partner with development team members on various strategic projects when needed
-Collaborate closely with teams in USA (St. Louis, California, others)
-Maintain a highly organized and accurate task list, visible to project management and other project resources engaged in the project

Skills Required:

-Excellent communication skills (verbal and written)
-Excellent aptitude for Technology and strong logical and analytical skills
-Excellent Customer Service skills
-Knowledge of SQL and/or CRM (Salesforce)
-Ability to work in a dynamic environment in which the requirements are not always well defined and priorities change frequently

Prerequisites:

-Commitment to work in 24*7 model
-Commitment to embrace Human-First 
-Aspiration to grow and learn
-Carry the torch for Customer Success 

Interview Process:

-Technical Online Assessment
-Online test(Aptitude & personality)
-Multiple interviews

How To Apply For This Post:

  1. All the candidates check they are eligible for this post or not.
  2. All the eligible and interested candidates Apply from the link given below.

Gainsight 2022 Hiring Freshers as Service Engineer at India


Apply link: Click Here




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