American Express 2022 Hiring Freshers as Operations Support Associate at Gurgaon

American Express Recruitment Drive for 2022 Fresher

American Express 2022 Hiring Freshers as Operations Support Associate at Gurgaon

About the Company: American Express Company is an American company headquartered in New York that primarily issues credit cards, processes payments, and provides travel-related services worldwide. American Express is a leading issuer of personal, small business, and corporate credit cards. American Express operated in more than 40 countries by the beginning of the 20th century. Being a globally integrated payments company, Amex focuses on providing its customers and clients with access to products, insights, & experiences that enrich lives and build business success.



Company Full Name: American Express
Job Title: Operations Support Associate
Degree needed: Any Degree
Pass-out Year: 2021, 2022
Location: Gurgaon
Experience: 0-1 Years



Job Description:



Responsibilities of the Candidate:

  • Work closely with the different business units, business support & transformation to ensure a consistent and superior customer experience
  • Review, action, and document root cause and resolution for customer complaints and service issues
  • Ensure complaints and servicing issues are properly coded to meet regulatory reporting requirements
  • Identify and escalate trends and defects that have a potential legal, regulatory or servicing risk
  • Provide coaching and feedback to team leaders and customer care professionals
  • Ensure compliance with complaints management policy and other legal/regulatory requirements



Skills and Requirements:

  • 1-2 years of relevant work experience in areas such as operations, regulatory compliance, internal control, case management, or project management
  • Proven ability to drive results through process improvements
  • Flexibility in work schedule
  • Minimum G3L3 required
  • Competency in Microsoft Office: Word, Excel, PowerPoint, Project, and Visio



How To Apply For This Post:

  1. All the candidates check they are eligible for this post or not.
  2. All the eligible and interested candidates Apply from the link given below.

American Express 2022 Hiring Freshers as Operations Support Associate at Gurgaon



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