3M 2021 Hiring Freshers as Application Support Engineer

3M Recruitment Drive for 2021 Fresher

3M 2021 Hiring Freshers as Application Support Engineer at Bangalore

About Company: At 3M we apply science in collaborative ways to improve lives daily as our employees connect with customers all around the world. Learn more about 3M’s creative solutions to global challenges

Company Full Name: 3M

Job Title: Application Support Engineer

Degree needed: BE / BTech

Pass-out Year: Any Year

Location: Bangalore

Experience: 0 – 1 years



Job Description:

M*Modal offers a new breed of speech understanding applications. Our hosted conversational documentation services help healthcare providers capture clinical information from dictation and transform it directly into accessible, retrievable, and shareable electronic files. M*Modal serves hospitals, medical clinics, and medical transcription companies representing a transaction volume of more than 400 million dictation minutes a year.

Role :

  • Provide Enterprise level product support to clients (internal and external) via phone, email & remote.
  • Resolve assigned incidents within the SLA timelines working with internal(L3/IT/Development) and external(clients/vendor) resources.
  • Monitor dashboards indicating application & server health. Maintain 100% application/server uptime by resolving the application issues reported
  • Document all resolution activities, communication related to support request/Incidents in the respective support/incident ticket.
  • Maintain status of issues in incident tracking system and perform appropriate follow-up on escalated issues.
  • Participate in new product roll outs, maintenance releases, testing, documentation and operational improvement projects.
  • Contribute to Knowledge Base in conjunction with the execution of issue resolution duties.

Qualification: Freshers B.Tech/B.E. (Any Specialization, Computers)

How To Apply For This Post:

  1. All the candidates check they are eligible for this post or not.
  2. All the eligible and interested candidate Apply from link given below.

3M 2021 Hiring Freshers as Application Support Engineer at Bangalore



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